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frequently asked questions

 

 

1. Why should we switch to Jug-Free® Water Coolers?
Our Jug-Free® systems are more convenient and cost effective than bottled water. Like the name says, no more lifting heavy jugs. Why get water delivered when the purification can be done in your own home or office? We can all benefit from fewer trucks on the road. Go JUG-FREE®!

2. How much money can we save by switching to the new system?
Not only do you have an endless supply of fresh drinking water, but we can also save you as much as 50% of what you are spending on bottled water delivery now. (see our testimonials)
Your Jug-Free® cooler system can make all your water and you enjoy the savings and convenience of no more water bottles cluttering up your house. (check the cost comparison chart)

3. What are some of the benefits of purified water? (RO or distilled)
Tea and coffee have more flavour. Coffee requires half as much granules. Ice cubes are crystal clear, foods digest much better and purified water enhances the flow of nutrients into the blood stream. A glass of cold water tastes "clean" and “refreshing”. Everything remains pure because there's nothing left in the water to interfere with or change those original, natural flavours. Appliances such as coffee makers, irons, humidifiers and refrigerators with ice and water dispensers will last much longer if pure water is used; there is no scale build-up as there are no solids to accumulate. Scale is caused by calcium and magnesium in the water and is better known as hard water. Softeners can rid homes of hard water for the entire home.

4. How much water should we be drinking?
Nutritionists recommend that we drink six to eight glasses of water every day. Water is a vital nutrient for several of our body’s daily functions. Visit our Health Information (for more info)

5. What types of drinking water systems does Water Solutions provide?
Water Solutions offers you a choice of Reverse Osmosis, Micro Filtration systems and Micro-filtrations with Ultra-Violet lights. Our trained representatives will help you choose which type of system best meets your needs and budget.

6. Do you service Jug-Free® cooler systems on a regular basis when we rent from you?
Our filtration systems use filters that are Performance Tested and verified by Independent Laboratory Testing, and its materials are tested and certified by NSF International under ANSI/NSF Standard 42 to deliver healthy safe water.

7. What is NSF?
NSF International is a nationally accredited, independent, third party certifier that validates product performance claims, qualifies material safety, audits manufacturing procedures and reviews literature to assure accurate advertising, product consistency and integrity.
Visit the NSF on line.

8. How does a Reverse Osmosis filter system remove most impurities from water?
Firstly water goes through a sediment filter, which reduces sediment, dirt, and rust. The next filter is a carbon filter, which reduces odour and taste, as well as chlorine, lead, and other metals. The third and most important filter in the process is the membrane. Reverse Osmosis forces water under pressure through a semi-permeable membrane, effectively reducing dissolved solids and contaminants, producing a clear, healthier drinking water. R.O uses no chemicals or electricity. It is considered to be the most effective technology known for the improvement of drinking water.

9. How often do I have to change my filters on my 4-Stage R.O 50gpd filter system?
In general, for water in urban centers we change the Pre-filters twice per year. This would be a 5-micron sediment filter and a 5-micron carbon block. The inline post carbon filter needs to be changed once a year, to ensure no bacteria growth. Reverse Osmosis membranes last between 3 and 5 years in city applications.

10. Does Water Solutions do work on other companies Reverse Osmosis drinking water systems?
Water Solutions can service most drinking water filtration and purification systems for city applications and/or well water, including Reverse Osmosis systems. We stock over 50 different kinds of filters and if we do not have the exact filter in-stock we have the resources to source the correct filter.

11. If we purchase a system, how do we know when to change the filters? Does Water Solutions provide a reminder service?
Water Solutions provides their customers with phone calls or emails to advise when filter are due for a change. This provides our customers with a “worry free” water program. Many office customers are set up for cooler cleaning and filter changes automatically and billed semi-annually. Only 2 bills a year from your water company. Think of the savings..

12. Can we hook up our Reverse Osmosis system to my fridge?
Yes, you can hook up these purification units to fridges. We recommend you do not use copper lines. Always use plastic tubing. RO water is considered to be hungry water since it is so pure. The water may leach out minerals from the copper lines and cause foul tasting Water and ice cubes.  

13. I do not have anymore room for a Reverse Osmosis System under my kitchen sink. Can it be installed anywhere else?
RO systems can also be installed downstairs, in utility rooms, and garages. The main criteria are we must be able to run a water line from faucet or cooler to the water system. With RO systems, access to a drain must also be available. The line can run up to 50 ft away. For longer distances, Demand pumps can be added.

14. Will Iron damage my RO system?
Yes, Iron will plug up an RO system. A water softener will remove small amounts of iron, no more than 2 ppm. And if iron level is higher than this, Water Solutions can supply a non-chemical Pyrollux Iron Filter.

15. Will My RO system work on hard water?
YES, RO systems work on hard water, but hard water does shorten the life span of the membranes. Membranes typically last over 5 years, but on hard water life cycle may be decreased 2-3 years.

 


 

 

WATER SOLUTIONS
  Calgary             Red Deer            Edmonton
(403) 569-8932   (403) 343-7055    (780) 628-5806
Toll
Free: 1-866-574-8932
info@jugfree.com
Head Office: Bay 216, 2835-23rd St. N.E., Calgary, Ab, T2E 7A4, Canada


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